The COVID-19 situation had a lot of us locked in our homes for a long time. The extent of additional time people had was rather riveting. Pointless pursuits filled the casual monotony until life online became the new normal. This was no different in the case of online booking for charity volunteers.
Benefits of Online bookings
- 24/7 active: Booking websites are open throughout the day, giving users the liberty to go through the website at any convenient time. The limited amount of interaction required with people makes it another attractive option for many people.
- Lesser workload: Online systems are easier to deal with than manually entering details into a computer system. This has reduced the workload of employees tremendously.
- Stress-free bookings: Since bookings are made from an individual’s device, there is little to no traffic or hassles. There is no long waiting in queues or continuous calls to customer care. This is more relaxed and efficient.
- Easy payment gateways: Payments via credit/debit cards or other recognized systems are so much simpler and faster than using liquid money. It also allows for a prior payment at the time of booking itself.
- Better outreach: The whole world is shifting online and a digital presence through a website can do wonders for any charity. It enhances the reach among people, and lead to more volunteers.
The Digital revolution is bound to make difference in every aspect of a business. Charity is no different. Hence, virtual bookings have been a real windfall to the industry.